Finally done with my ISO:9001:2000 Lead Auditor class. It was a great time and very educational, really taught me a lot about the ISO philosophy and the reasons behind it.I always thought it was about paperwork and other random documentation but thats just a small part of it. The best way I can explain it is that is about getting quality from your work to better serve your customers. I know that sounds generic and silly but when you get in to it, it does work.

You create an environment with ISO that allows your customers, works and management communicate better and in practice create a better product that meets customer satisfaction.